Support Services
The Well offers a range of individual support services for LGBTQ community members and their families, including one-on-one and family support, information and referral, accompaniment and advocacy. We also offer supportive services for LGBTQ newcomers and refugees looking for appropriate assistance to met their unique integration and settlement needs.  Our services are available to LGBTQ people of all ages.

Trans* Services & Programming
The Well offers a range of trans-specific services to respond to the unique challenges and formidable barriers facing trans-identified individuals and those questioning or exploring their gender identity.  Services include specialized supportive counselling, information and referral.  Services focus on supporting individuals in navigating the complex and challenging legal and medical requirements for transitioning.  As part of our trans-specific programming, The Well also offers a Food and Clothing Bank for trans-identified individuals who are un- or under-waged. These programs were established in response to the disproportionate levels of poverty experienced by trans-identified individuals.

Staff at The Well
Community members can connect with the staff at The Well for individual support services as follows:

•  Will – Trans Outreach & Advocacy Coordinator
For support around gender identity, including for individuals (or their loved ones and family members) who are questioning their gender identify or identify as transgender, transsexual, trans, bigender, third gender, intersex, genderqueer, FtM, MtF, cross-dresser, transvestite, two-spirited, boi, t-girl, or t-boy.
Email: will@thewellhamilton.ca
Phone: 905-570-2932
Drop-in: Tuesdays (11:30am – 2:30pm), Fridays (1:00pm – 5:00pm), or by appointment
* Please note Will’s drop-in hours are CANCELLED on Friday, April 26. We apologize for any inconvenience this may cause. * 

 • Rebecca – Community Outreach & Advocacy Worker
For support around sexual orientation, including for individuals (or their loved ones and family members) who are questioning their sexual orientation, or identify as lesbian, gay, bisexual or queer.
Email: rebecca@thewellhamilton.ca
Phone: 905-525-0300
Drop-in: Wednesdays (1:00pm – 6:00pm), or by appointment

• Layla – Centre Coordinator
For anyone interested in volunteering, training services, community collaborations, or is just not sure where to start.
Email: layla@thewellhamilton.ca
Phone: 905-525-0300